Payment and Shipping

Shipment and delivery conditions

We ship worldwide with DHL.
The delivery time within Germany is 3-5 days.
Shipments within Europe and worldwide may take up to 14 days. 

 Germany:

Only 4,95 € shipping costs,
from 99 € value of goods free of shipping costs.

 Austria:

Only 9,95 € shipping costs.

 Switzerland:

Only 25 € shipping costs,
Invoice without VAT - tax-free export delivery according to §4 para.1 UStG.
DHL will pass on customs duty, taxes and handling fee to you.

For deliveries to Switzerland we recommend to use MeinEinkauf.ch 
For 17.90 CHF service charge your order will be cleared and delivered to your doorstep. More information on MeinEinkauf.ch.

Europe (other countries):

 Belgium
 Bulgaria
 Denmark
 France
 Greece
 Ireland
 Italy
 Croatia
 Luxembourg
 Netherlands
 Poland
 Portugal
 Spain
 Czech Republic
 Hungary

Only 14,95 € shipping costs

 United Kingdom:

Only 25 € shipping costs
Invoice without VAT - tax-free export delivery according to §6 UStG i.V.m. §4 Nr. 1a UStG
DHL will pass on customs duty, taxes and handling fee to you.

 Norway:

Only 25 € shipping costs
Invoice without VAT - tax-free export delivery according to §6 UStG i.V.m. §4 Nr. 1a UStG
DHL will pass on customs duty, taxes and handling fee to you.

Shipping worldwide:

Please contact us by email at tinkalu@tinkalu.com and we are very happy to help you further and provide you with additional information.
If you live outside of the European Union, please have a look at Shop & Ship (https://www.shopandship.com/en/home).
Our warehouse is located in Germany and this international shipping service allows you to ship your order directly to a German address. Further from there, this company take responsibility to ship your order to your destination. 

Term of payment

You have the following options to pay for your purchase:

PayPal:

Payment via PayPal - simple, fast and secure.

If you select PayPal as your payment method, you will be redirected to PayPal at the end of the order process to release your payment to us.
For more information about the payment methods via our payment service provider PayPal, please refer to our general terms and conditions.

Credit card (via Stripe):

Payment by credit card.

If you select credit card as your payment method, you will be redirected to the payment service Stripe at the end of the order process to release your payment to us.
For more information about the payment methods via our payment service provider Stripe, please refer to our general terms and conditions.

SOFORTtransfer (per Stripe):

Payment per SOFORTtransfer.

If you select SOFORT as your payment method, you will be redirected to the payment service KLARNA (via Stripe) at the end of the order process to release your payment to us.
For more information about the payment methods via our payment service provider Stripe, please refer to our general terms and conditions.

Giropay (über Stripe):

Payment by Giropay.

If you select Giropay as your payment method, you will be redirected to the Giropay payment service (via Stripe) at the end of the order process to release your payment to us.
For more information about the payment methods via our payment service provider Stripe, please refer to our general terms and conditions.

Prepayment:

You simply pay in advance by bank transfer and receive the goods conveniently delivered to your home upon receipt of payment.

Our bank account details are:
Recipient: Tinkalu GmbH
Account number: 21390844
BLZ: 75250000
IBAN: DE75 7525 0000 0021 3908 44
BIC: BYLADEM1ABG
Name of the bank: Sparkasse Amberg-Sulzbach